TheMouselets

Magical Accessories

Connecticut, United States
| 4,761 Sales | 5 out of 5 stars 5 out of 5 stars

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TheMouselets is taking a short break

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Note from shop owner Hi! The Mouselets Shop is permanently closed. Thank you for all of your support over the last six years! Please follow us on Instagram at @themouselets for updates on our next chapter.

Note from shop owner

Last updated on Dec 31, 2023

Hi! The Mouselets Shop is permanently closed. Thank you for all of your support over the last six years! Please follow us on Instagram at @themouselets for updates on our next chapter.

The Mouselets

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The Mouselets

Reviews

Average item review
5 out of 5 stars
(1082)
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About TheMouselets

Sales 4,761
On Etsy since 2018

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Shop policies

Last updated on Mar 30, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

Can I change my address after placing an order?

Unfortunately, we cannot accommodate address changes after the order has been placed.

Wholesale availability

We offer a wholesale option on a case-by-case basis. If you are interested in purchasing 20 or more of our products at one time, please send us a message on Etsy or contact us at themouselets@gmail.com

Custom and personalized orders

We offer some customization for our Disney poncho collection. Please send us a message on Etsy or at themouselets@gmail.com and we will do our best to accommodate your request.

Shipping damages to products

We hand package every order that we ship. We try our best to ensure the products are protected by using double layer bubble envelopes. If you order was damaged during the shipment process, please contact us prior to leaving a review. We will be happy to replace your order free of charge!

I was sent the incorrect item

We hand package every order we ship. If we made a mistake when packaging your order, please contact us prior to leaving a review. We will send the correct item to you immediately with free shipping, and you may keep the incorrect item free of charge!

I am unhappy with my order

If you are unhappy with your order for any reason, please contact us prior to leaving a review. We will work with you to try to resolve the issue!

My order never arrived

If a shipping label has been made for your order (even if it still says Pre-Transit), the order was sent and USPS unfortunately lost it in transit. If this happens, we are happy to file a report with USPS and resend your order free of charge! Please contact us prior to leaving a review to resolve the issue! We do offer refunds on a case-by-case basis if the item is returned to us, however unfortunately we are unable to refund shipping for any reason.

Disclaimer

The Mouselets is not associated with any other Etsy shop, website, or other online store.